FAQ
Frequently Asked Questions
How much firewood do I need?
It depends on your fireplace or braai and how often you light it, so let us work it out for you. Answer a few quick questions and we fill your cart with the right number of bags.
Every product page also shows the price for 10, 20, 30 and 40 bags.
What is the best braai wood?
Wood that leaves a long-lasting hot coal is the best for braaing most meats.
We recommend Kameeldoring and Sekeldoring.
Rooikraans is also a local favourite and works well for braaing seafood and most other cuts of meats.
What is seasoned/cured wood?
Our seasoned wood selection has already been exposed to all 4 seasons for up to three years.
This means the wood is ready for immediate use and contains a lower moisture content than unseasoned wood.
Do you sell loose wood?
We sell loose Rooikrans, Blue Gum & Blackwattle fireplace and braai wood only from October till March each year.
This allows our customers to season / dry the wood to perfection as they desire.
All our seasoned wood is pre-packed in bags to make delivery and transport of wood as easy as possible.
WHAT ARE YOUR STANDARD DELIVERY TIMES?
It depends on your route: typically 1–2 business days for most of Cape Town, 1–3 for the outer Cape Town routes and the Winelands, and 2–5 for Fish Hoek and the far South Peninsula. The West Coast route runs twice a month on a Friday (coming runs: Fri 9 Oct, Fri 23 Oct, Fri 13 Nov, Fri 27 Nov and Fri 11 Dec); order by Wednesday 15:00 before the run. Your exact delivery time shows at checkout.
Please call us to see if we can accommodate sooner delivery. An express delivery fee will be charged, but we are always willing to help when possible.
do you charge a delivery fee?
Yes: one flat fee per order for your route, from R200, whatever the load. The fee for your address shows in the cart before you pay, and the full table is on our delivery page.
